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I don’t have anywhere local to shop for good western style boots, so I had to look online. I prefer to shop with “mom & pop” stores as opposed to the “big box retailers” and that can be risky (if that’s the right way to put it) online. Well, I couldn’t be happier that I found Lone Star Boot Store. They had the boots I wanted and the best price of all the sites I viewed. I placed my order and the shipping was quick. The store and checkout were easy to navigate and hassle free to use, the shipping was fast and free (what more can you ask for). I didn’t have the boots for very long, long enough that they showed nominal signs of wear though. I wore them in some snow and the leather foot (they’re waterproof by the way) didn’t like it, though that was a manufacture problem not Lone Star Boots (they didn’t make them). I emailed Guy and explained the situation and he was more than happy to work with me. I sent the boots back and I didn’t know what to expect, since they were worn . . . let’s just say Guy made a lifetime customer of me. He contacted Dan Post and Dan Post replaced the boots for me (and they shipped quick & free). The boots are the most comfortable pair I’ve worn and they look great and I got lucky that I found a great place to shop for my boots. I will always shop Lone Star Boot Store and I will recommend them highly to my friends and anyone else in need of the products they sell; they are a fantastic store to do business with and Guy is top notch to deal with (THANK YOU GUY!)

Tom, Levittown, PA
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PLEASE SUPPORT your family owned business! Free shipping on orders over $125.00

Terms

Special Orders:
Lonestar Boots is happy to process orders for boots that are not on our website. Boots that are made to order are not returnable for any reason other than a quality defect. Boots that are not made to order but that are not on the website will incur a 10% restock fee. Please see the Return page for instructions.

Orders:
Once an order is placed through the web, you card will be authorized. If your product is available for shipping we will capture the funds and process your order. For products that are backordered 10 days or less on non-expedited orders your order will be processed and the funds will be captured. An email will be sent advising you of the backorder. For orders backordered for longer than 10 days, an email will be sent for your approval of the backorder.

Credit on Returns:
If you have returned your boots for credit, please allow 2 business days after receipt for the credit to show on your account.