Thank you so much for your help this evening! I greatly appreciate it. That is another reason why I ordered from you. I wish there were more business owners like you. I will let my daughter know. She was so excited when I told her I placed the order.
Vicki, Kingsport, TN
Lonestar Boots is happy to process orders for boots that are not on our website. Boots that are made to order are not returnable for any reason other than a quality defect. Boots that are not made to order but that are not on the website will incur a 10% restock fee. Please see the Return page for instructions.
Once an order is placed through the web, you card will be authorized. If your product is available for shipping we will capture the funds and process your order. For products that are backordered 10 days or less on non-expedited orders your order will be processed and the funds will be captured. An email will be sent advising you of the backorder. For orders backordered for longer than 10 days, an email will be sent for your approval of the backorder.
Credit on Returns:
If you have returned your boots for credit, please allow 2 business days after receipt for the credit to show on your account.