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Guy, thank you so much for being so helpful and easy to deal with.
At first I was skeptical about ordering from Lonestar again after the first purchase, because I thought the return/exchange was going to be difficult..
But once I sent the email you have been more than helpful and accommodating and I will definitely order from you again in the future!
Have a great day!
Terri
Terri, Princeton, WV
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Lonestar Boots will match any online price as long as the item being ordered is available for at once shipping. Items that are discontinued are not eligible for low price guarantee. Low price guarantee includes the final price of the order, i.e. product plus freight and tax if necessary. On rare occasions, manufacturer minimum selling prices must be observed. Lonestar Boots cannot sell below those prices.
For in stock orders using ground shipping normally takes 7 - 10 business days. For in stock orders using expedited shipping is much quicker, the cutoff time for same day shipping is normally 8 A.M.
You will see the exact shipping charge during checkout. We don't make money on the shipping charge; whatever they charge us is the same as what we charge you.
If the item is in stock, we will ship it the based on your chosen shipping method. If the item is backordered, you will receive an email with the approximate delivery time.
Of course, you will have shipping options during the check out. I accidentally placed my order with normal 4-5 business day delivery shipping, but I need the order tomorrow! Changes can be made so long as the item has not shipped, please just send an email to sales@lonestarbootstore.com and we will do our best to update the order.
Changes can be made so long as the item has not shipped, please just send an email to sales@lonestarbootstore.com and we will do our best to update the order.
Yes we can, if the item is in our store we will ship USPS and that usually costs about $50.00 and that will be charged separately. Delivery normally takes about 14 days. If we have to get it from the manufacturer it will need to shipped to the store first and then forwarded to you address. That will add about 7 days to the order.
Yes we can, if the item is in our store we will ship USPS and that usually costs about $20.00 and that will be charged separately. Delivery normally takes about 14 days. If we have to get it from the manufacturer it will need to shipped to the store first and then forwarded to your address. That will add about 7 days to the order.
Those orders will need to go by air. Please only chose from the following: 3 Day, 2 Day or Next day delivery.
Yes we can, if the item is in our store we will ship USPS and that usually costs about $20.00 and that will be charged separately. Delivery normally takes about 14 days. If we have to get it from the manufacturer it will need to shipped to the store first and then forwarded to your address. That will add about 7 days to the order.
Tracking numbers when available will be sent. Orders shipped from my store will get tracking numbers at the end of the first business day. Drop ship orders depending on the manufacturer take another 2 days before the number is made available.
That depends on the delivery driver most times.
Free shipping on orders $125.00 and above to the lower 48 states. Lonestar normally ships Fed Ex, but on occasion will use UPS or Parcel Post. Return shipping is paid by the purchaser on Exchanges the replacement shipping will be on Lonestar Boots.